If your harddrive of storage media doesn’t work anymore our first advice is to turn of the device so no more damage can be done.
“Our first step will be to examine the storage media in the lab. During this examination, we will determine the issue, estimate the time required for resolution, and provide you with a cost estimate. The examination typically takes approximately 30 minutes and costs €54.45. If you decide to proceed with the data recovery after the examination, you will receive a €25.00 discount on the examination fee.
You can schedule an appointment for the examination from Monday to Friday, between 9:00 AM and 9:00 PM.”